Answers for running your workspace.
Setup guides and troubleshooting for admins and everyday users. If something is missing, our team replies within one business day.
Help centre
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Guides for admins setting things up, and everyday users getting work done.
Getting started
- · Create your workspace
- · Invite your team with a join code
- · Pick a template
- · Set your theme
Roles & permissions
- · Owner, admin, manager, member
- · Per-module view and edit rights
- · Transfer workspace ownership
- · Platform admin console
Notifications
- · In-app inbox
- · Email preferences
- · Low-stock alerts
- · Weekly digest delivery
Data & imports
- · Import SKUs and clients
- · Record stock movements
- · Export the weekly report
- · Download job and invoice PDFs
People modules
- · Set leave allowances
- · Approve or return leave
- · Timesheet submission and recall
- · Handle rejected weeks
Troubleshooting
- · I cannot see a module
- · My invite code expired
- · A notification did not arrive
- · PDF download failed
Questions
Common questions
How fast is support?
Our team replies within one business day for all workspaces, and faster for paid plans with priority support.
Where do I manage roles?
Workspace owners and admins manage roles from Settings → Members. Changes apply immediately across every module.
Can I import existing data?
Yes — SKUs, clients and stock movements can be imported by CSV from Settings → Data, with a preview before anything is saved.
What if a notification doesn't arrive?
Check Settings → Notifications for delivery preferences first. If email delivery still fails, contact support with the workspace name and timestamp.