Only active internal memberships count. Clients, external reviewers and payment recipients are never charged as seats, and removed members free their seat immediately. A pending invitation reserves a seat so two invitations sent at once cannot take you past your plan.

Free includes one internal user, five active clients, ten external contacts, three active projects, one hundred open tasks, three estimates or invoices a month and 500 MB of storage. When you reach one of these the workspace asks you to move up a plan. Nothing you have created is deleted, hidden or downgraded.

Workspace storage counts the files attached to your work and your branding assets. Personal profile pictures are not counted against the workspace. You will see usage at 80 percent, a warning at 90 percent and new uploads pause at 100 percent — downloading, deleting and exporting always keep working.

Yes. Every limit here is enforced in the database next to tenant isolation, so it applies equally to the interface, imports, the API and any automation. It cannot be bypassed by editing the browser.

AI assistance and recommended actions are included with Premium, subject to fair use, and are contract-defined on Enterprise. Free and Standard workspaces do not include AI assistance.

Upgrades apply immediately. Reductions take effect at the next renewal, and if a reduction would put you over a limit you get 30 days to adjust before new records in that area are paused. Annual billing gives you two months free on Standard, Premium and Enterprise.